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Q & A FOR DVR CARDS INSTALLATIONS
 
 
 
GeoVision kits - simple to install

 

Step 1 - Unpacking your kit.

In this example we show the entry-level single camera GeoVision kit which is ideal for home or a small business which requires between 1 and 4 cameras.

A typical kit includes a GeoVision PCI DVR card, additional backplane adapters (if purchased), digital cameras, mounting brackets, cables, power supply units and the GeoVision software CD.

Installing your Geovision card in a PC

 

Step 2 - Installing the GeoVision card.

To install the GeoVision card, turn off your PC at the mains socket and remove the outer casing. Find a free PCI slot and insert the GeoVision card.

There is a connector cable to plug-in to the reset switch on the motherboard. This is used by the WatchDog facility in the GeoVision software to automatically reboot your PC if it crashes or hangs due to any hardware fault.

Wireless video transmitter and receiver kits  start at just £135
Step 3 - Connecting the cameras.

GeoVision kits are supplied with either cables or wireless transmitter/receiver modules. If you are intending to site your cameras within 5m to 40m from you PC, and the cable run is relatively straighforward around a room or on the outside of a house, the cable option is probably best.

If you want to avoid having unsightly cables everywhere you can purchase wireless transmitter/receiver kits to connect your cameras to the PC.

 

Installing your CCTV camera mounting bracket

 

Step 4 - Mounting the cameras.

All of our cameras are supplied with mounting brackets. You just fix the bracket with the screws and raw plug supplied to a suitable location on a wall or ceiling. If you are mounting the camera externally make sure you protect any cable joins from the weather by covering them with a waterproof case or joining the cables inside the building.

Our bullet cameras are waterproof so they can be installed inside or outside without special housings.

 

Step 5 - Where to install cameras.

We offer a range of different digital cameras for different requirements. The bullet camera illustrated opposite can used internally or externally and is completely weatherproof. Different lenses are available for these cameras, depending on the field of view you require.

The Geovision software controls the cameras and all monitoring and recording functions.

 

Step 6 - Installing the software.

Insert the GeoVision CD into your CD drive and choose the main installation program. Follow the prompts to configure your cameras and setup the recording and monitoring options.

 

The instructions below is the detail steps of GV-800 video and audio driver installations for Windows XP, please follow the instructions step by step to finish installation successfully.

Note: We put GV-800V2 as an example.


For Windows XP

Step 1: Please Plug in GV-800 card into PCI slot and make sure you have connected between video connectors and cameras.

Step 2: Turn on your computer, Windows Wizard will tell you the new device is Multimedia Video Controller, and there are two options at below which is asking how would you like to install the hardware. Please select install from a list or specific location (Advanced) as picture below and press "next". as following picture.

Step 3: The picture below is to choose the location of the driver, please select "include this location in the search" and select the driver path in the CD directory \Driver\GV600, 650, 700, 750, 800, 900, 1000, then press "Next".

Step 4: The warnning message below is asking about compatibility between XP and GV-system, please select "Continue Anyway" to keep install the driver, GV-system do support Windows XP.

Step 5: If you can see the picture below that means you have installed the "GV-800V2 Video Capture #A" successfully.

For rest devices of GV800 Video Capture #B to #D, and GV-800 Audio #A to #D, Please repeat the steps above to complete installation.

Step 6: The audio installation is the same as steps of video installation, when you finished the driver installations for both audio and video, you should check the device manager to make sure the drivers were installed perfectly as following picture.


Note: GV-800V1 does not have audio, therefore it will show "GV-800 Audio(NULL) #A~#D" in device manager

Notice: Both GV-800_4 and GV800V2 have four audio devices and four video devices as picture above, you must have installed all devices to avoid "Card setup fail" and "Can't find keypro" message when running GV-system.

 

Q: How do I assemble the card, there are too many parts, I do not know where they all go?

A:
• For the 304, 604 & 1204 assembly diagram CLICK HERE
• For the 608, 1208 assembly diagram CLICK HERE
• For the 6016 & 12016 assembly diagram CLICK HERE
• For the 2408 assembly diagram CLICK HERE
• For the 24016 assembly diagram CLICK HERE
• For the 6016 & 12016 with the Live Display board CLICK HERE
• For the 2408 & 24016 with the Live Display board CLICK HERE

Q: How do I install the card & software?

A:
1. Insert PCI Card into the system as far away from the AGP slot as possible.

2.
When windows detects "New Hardware", CANCEL out of all the driver installation screens DO NOT LET WINDOWS INSTALL DRIVERS AUTOMATICALLY

3.
Open the "Drivers" folder of the DVR software CD and initialize the "Installer.exe" icon. Proper Drivers will be installed automatically

4.
Open the "DVR Main" system software folder and run "setup". Setup will install the proper software for the card that is installed in the system.

5.
INPUT & REMEMBER the master USERNAME AND PASSWORD when prompted.

6.
You must first allocate disc space for the DVR system to use through the "Disc Management" option in the "DVR Settings" screen. Click the "Settings" Icon on the desktop to enter settings.

7.
We STRONGLY recommend that you use the FAT32 file format on the partition you wish to use for data storage.

Q: If you let windows install the drivers automatically and are experiencing issues getting the system to run after installing the software, follow these steps

A:
1. Uninstall the DVR software

2.
From "Device Manager" under "sound, video & game controllers" UNINSTALL ALL "DVR Capture" drivers and reboot

3.
When windows detects "New Hardware", CANCEL out of all the driver installation screens DO NOT LET WINDOWS INSTALL DRIVERS AUTOMATICALLY

4.
Open the "Drivers" folder of the DVR software and initialize the "Installer.exe" icon. Proper Drivers will be installed automatically

5.
Open the "DVR Main" system software folder and run "setup". Setup will install the proper software for the card that is installed in the system.

6.
INPUT & REMEMBER the master USERNAME AND PASSWORD when prompted.

7.
You must first allocate disc space for the DVR system to use through the "Disc Management" option in the "DVR Settings" screen. Click the "Settings" Icon on the desktop to enter settings.

8.
We STRONGLY recommend using the FAT32 file format on the partition you wish to use for data storage!

Q: How do I change the default username and password?

A:
Uninstall and Reinstall the DVR Main software.

Q: How do I view my video remotely via a browser?

A:
1. From the "control panel", select "add remove programs", then select "windows components"

2.
Put a checkmark in "Internet Information Services" then select NEXT to install the component. When finished installing REBOOT the system

3.
On the DVR software disc, copy all files in the "Webcam" folder & paste them in the following location: C:/INETPUB/wwwroot.

4.
From the "control panel" select "administrative tools" then "internet information services" On the left hand side, expand your "local computer". Next expand the folder "Websites". Right click on "Default Website" and select "properties". Under website identification, in the dropdown box for the IP address, select the IP of the system.
This will be your static IP address or the internal IP address assigned to the system by the windows XP network if on a network.

5. REBOOT

6.
If on a network, you must list the IP address of the DVR in the DMZ of the router and/or forward the following ports to the DVR.

• 3000
• 3001
• 3003
• 8800

7. From the "control panel" select "administrative tools" then "internet information services" On the left hand side, expand your "local computer". Next expand the folder "Websites". Right click on "Default Website" and select "browse". If all your files are copied into the 'wwwroot' folder and IIS was installed successfully, the webcam page will be displayed in the display window.

8.
Type your IP address in the address bar of internet explorer. The webcam page will be displayed. Login using the username: "admin" & password: "1111". Once logged in, click the "site setup" button. A new window opens. For each user you must setup the camera configuration that is to be viewed for that user. Insert the IP address for each camera you wish that user to view. This must be a static IP address. You can view cameras from as many as 16 different DVR's simply be putting the IP address for the DVR of the camera you wish to view. If you use an internal address you will only be able to view the cameras internally. To view cameras externally you must use an external IP address.

ATTN:
Make sure that the DVR software is running or there will be no video transmitted to the webpage! The webpage will display weather the DVR software itself is running or not. This system is now technically a server.

Q: When I try to view or preview the webcam page, I keep getting "page can not be displayed" What is wrong?

A:
• Verify that you followed all the steps in the previous question
• Be sure that ports are not being blocked by your router, firewall software or anti virus software.
• Verify that you have copied all files from the "webcam" folder on the DVR CD and pasted them in the "wwwroot" folder in C:/
• Verify that the proper IP address is being used in IIS for the system

Q: From the "control panel" / "administrative tools" / "internet information services" I Expand "local computer" & "websites". When I right click on "Default Website" and select "browse" my web page does not display in the window. What is wrong?

A:
It is more than likely that the initial installation of the IIS windows component was not installed properly by windows. Follow these steps. to uninstall the component and reinstall.

1. From the "control panel", select "add remove programs", then select "windows components"
2. UN-CHECK "Internet Information Services" then select NEXT to un-install the component. When finished REBOOT the system
Follow the steps in question 5.

Q: What is the pin layout for the I/O and relays and PTZ interface card?

A:
Click Here

Q: The system keeps freezing up, what is causing this?

A:
This issue is generally attributed to the VGA card. We recommend a 64 mb GeForce2 MX 200/400, from nVidia, or better

Q: What are the backup devices supported by the system?

A:
Data backup devices include CD-RWs, DVD-RAMs, DVD-RWs, DATs, etc., any device that Windows recognizes as a drive, and you can also backup on a network drive.
The unit of the data is 1 minute, and can only be viewed through the supplied Backupviewer. Data backup is also possible on the Search program, where it can be saved in AVI format, making it conveniently viewable through the Windows Media Player(by enabling "View-Caption" from the menu, you can also conform information data).

Q: Windows 98 uses the FAT32 file system, while Windows 2000/XP also supports the NTFS file system. Which file system should I use?

A:
Each file system has advantages and disadvantages to them, but we recommend the FAT32 method over the NTFS system. Using the NTFS system as your database can result in small data glitches.

Q: What is the default username & password for the system I just purchased?

A:
Default Username: admin Password: 1111

Q: I installed the card and hooked up the watchdog wire to the reset pins on the motherboard but now the system won't boot up. What is wrong?

A:
The watchdog wire is directional. Rotate the watchdog wire 180 degrees on the card pins or reset pins on the motherboard.

Q: My monitor is only displaying a piece of the software, some of it is off of the screen, how do I fix this?

A:
DVS DVR, DVS-Net, and DVS-Web were all designed in a 1024x768 environment. Setting the system to a lower quality can result in screens that are cut-off, so be sure to set your screen to 1024x768 before using your software.

Q: What are the precautions when recording sound?

A:
With Windows 98 or 2000, Direct X 8.0 or better must be installed. Windows XP is supplied with Direct X 8.0.
Soundcard configurations and usable microphones differ depending on how many channels you use. Be sure to check your settings.

# OF RECORDING CHANNELS # OF SOUND-CARDS SOUND-CARD CONNECTION METHOD USABLE MIC.
1 CHANNEL 1 MIC. INPUT ORDINARY OR AMPLIFIED MIC.
2 CHANNELS 1 LINE OR EXTERNAL INPUT AMPLIFIED MIC.
4 CHANNELS 2 LINE OR EXTERNAL INPUT AMPLIFIED MIC.

Q: What can be done about dynamic IP?

A:
Currently dynamic IP systems are more popular than fixed IP systems, including many of the ADSL and Cable modem systems, meaning that the IP address will change frequently.
DVS has the function of e-mailing the current IP address whenever the system starts, to the user designated e-mail address. You can use this address to log-on to the DVS DVR system.

Q: Miscellaneous precautions when installing your system.

A:
1. Make sure that the DVR Board driver is correctly installed.
(Control Panels-System-Device Manager)

2.
Make sure that the Database (Volume) settings are correct.

3.
Be sure to choose the correct NTSC, PAL when installing your program.

4.
Check the cables connection on the DVR board.

5.
Check the connection on the cameras.

6.
Make sure the camera functions properly.

7.
When possible, avoid using software that resides in the RAM. Especially, vaccines can be
potential problems.

8.
Turn off screen savers when using the program (Control Panel-Display-Screen saver)

9.
Turn off energy savers when using the program (Control Panel-Display-Power)

Q: How do I listen to the audio recordings?

A:
In the search screen, look for this icon
Double click it, it will turn into a speaker. If audio is recorded with the video it will be played over the speakers when the video is played back.

Need more help? Visit Geovision Corporate support page, Click Here...

 

 

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